COVID-19 Shipping Information

Our first and foremost priority is the health and safety of our MaxeyLash employees and customers. We are closely monitoring the recommendations from the CDC, federal and state governments to adjust our shipping processes accordingly. 

All MaxeyLash employees are taking all of the precautionary health measures, including frequent handwashing, social distancing, and staying at home when sick. 

Frequently Asked Questions 

Why is my order delayed? 

We're also doing our part by fulfilling orders in a way that protects the health of our employees. This may cause a short delay in the processing of your order. We ship our products through USPS, who's operations are also experiencing delays. 

I never received tracking information for my order. 

Please email your order number, name, and shipping address to info@maxeylash.com to receive updated tracking information. 

Delivery Options 

• Free shipping is always available on all U.S. purchases. 
• U.S. purchases are being shipped via USPS.
• Please note that international shipping options are limited at this time. See below for the list of countries currently accepting shipments from MaxeyLash. 

Argentina
Austria
Belarus
Belgium
Bosnia and Herzegovina
Brazil (Mail and EMS only)
Bulgaria
Canada
China
Croatia
Czech Republic
Denmark
Egypt
Finland
France
Germany
Great Britain
Greece
Holland
Hong Kong
Hungary
Ireland
Israel
Italy
Japan
Kazakhstan
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Mexico
Norway
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Turkey
Thailand
Ukraine
United States of America 

For questions related to international shipping, please contact info@maxeylash.com.